Technical Support

At Angstrom Shop, we provide comprehensive technical support to help you select, install, and maintain your industrial equipment. Our experienced team is here to ensure you get the maximum performance from your investment.

Our Technical Services

🔍 Product Selection Assistance

Our experts help you choose the right equipment:

Application analysis and requirements assessment
Product specification matching
Sizing and capacity calculations
Material compatibility evaluation
Environmental condition considerations

📋 Installation Guidance

Professional installation support includes:

Installation procedure documentation
Mounting and connection specifications
Torque requirements and procedures
System integration guidelines
Safety precautions and best practices

🔧 Troubleshooting Support

When issues arise, we provide:

Diagnostic assistance and problem identification
Step-by-step troubleshooting procedures
Performance optimization recommendations
Maintenance scheduling guidance
Replacement part identification

Product-Specific Technical Support

🔧 Pressure Gauges

Selection Support:

Pressure range and accuracy requirements
Connection type and size selection
Dial size and readability considerations
Media compatibility and material selection

Installation & Maintenance:

Proper mounting orientation
Isolation valve recommendations
Calibration procedures and frequency
Troubleshooting inaccurate readings

💧 Water Hammer Arrestors

Selection Support:

System flow rate and pressure analysis
Sizing calculations for optimal performance
Installation location recommendations
Multiple unit configurations

Installation & Maintenance:

Proper orientation and mounting
System integration procedures
Performance verification methods
Maintenance and inspection schedules

🔌 Test Plugs

Selection Support:

Size and thread compatibility
Pressure rating requirements
Material selection for application
Sealing and gasket recommendations

Installation & Usage:

Proper installation torque specifications
Testing procedures and safety protocols
Removal techniques and best practices
Replacement scheduling recommendations

🌡️ Thermometers

Selection Support:

Temperature range and accuracy requirements
Stem length and insertion depth
Connection type and mounting options
Response time considerations

Installation & Maintenance:

Proper insertion and mounting techniques
Thermal well recommendations
Calibration verification procedures
Environmental protection measures

Technical Documentation

We provide comprehensive technical resources:

Product specification sheets and data
Installation and operating manuals
Maintenance schedules and procedures
Troubleshooting guides and FAQs
Application notes and case studies

System Integration Support

Our team assists with:

Multi-component system design
Compatibility verification between products
Performance optimization strategies
Upgrade and retrofit planning
Compliance with industry standards

Training and Education

We offer educational support including:

Product operation training
Maintenance procedure instruction
Safety protocol education
Best practice sharing
Industry standard compliance guidance

Emergency Support

For urgent technical issues:

Priority response for critical applications
Emergency troubleshooting assistance
Expedited replacement part identification
Alternative solution recommendations

How to Get Technical Support

📞 Phone Support

Phone: +971 55 404 3356
Hours: Monday-Saturday, 8:00 AM - 6:00 PM
Response: Immediate during business hours

📧 Email Support

Email: sales@angstromtrading.com
Response Time: Within 4 hours during business days
Best For: Detailed technical inquiries with documentation

Information to Provide

For fastest support, please provide:

Product model numbers and specifications
Application details and operating conditions
System configuration and installation details
Problem description and symptoms
Photos or diagrams (if applicable)